Everything you need to know, and nothing more!

Continuing with this week’s theme, Vision, Mission and Values, I want to focus on an unusual, eye-catching and, some might say, controversial set of values.  These values belong to healthy food manufacturer, Huel. Looking at Huel’s website, one of the first things you see is their mission statement: “To make nutritionally complete, convenient food, with […]

In my last blog, ‘Vision, mission and values: what are they and do we really need them?’, I talked about the important role that a clearly articulated vision, mission and values statement plays in engaging your people (and also your customers for that matter). If you want your employees to enjoy working in and care […]

In our series of webinars, ‘Back to the Future of Work Again’, we talk about (re)defining how we should do HR as we head towards the post-pandemic recovery period.  When thinking about the changes that may need to be made, we ask how we can take our people with us on this challenging journey (sorry, […]

Are you a lover or a fighter? Anyone that knows me will know that I’m both; I’m very protective of my clients and will fiercely defend you if I need to…..but sometimes I will urge you to take a step back and avoid the fight. It’s not a sign of weakness to give up the […]

At present, employees must have 26 weeks’ continuous service with their employer before they can make a request to work flexibly. Requests can include working from home, altering start and finish times and their working days. The Chartered Institute of Personnel & Development has today reported that it believes the right to request flexible working […]

Sometimes, when the curtains are closed and we’re waiting to go on stage, we don’t want our audience to know that the lead actors have fallen out, the set is held together with gaffer tape, the orchestra conductor has called in sick and the director has turned up drunk again, do we?! We want the […]

When you see a post on social media that you identify with, what do you do? I am genuinely interested, because my job entails supporting stressed out and overwhelmed employers. I can see who is viewing, liking and connecting with me but I’m also really interested in helping those who don’t want to admit they […]

Have you set yourself a ridiculously high a standard and adopted a mask that prevents your staff from seeing how you really feel whilst playing your part as an employer? It’s a common trap that we can fall into, but I think the stresses and strains of managing a workforce through lockdown has caused more […]

At 14 I worked for my dad as a receptionist, I enjoyed looking after people and the boss always bought me lunch!  At 16, I moved into retail whilst completing my studies and loved helping customers feel good about their purchases. At 22, I worked in a call centre arranging loans but found that soul […]

 Has anyone else reached a saturation point with posts and emails about ‘the new normal’, ‘we’re in this together’ and ‘now, more than ever’? I have. So, it was really refreshing to get an upbeat personalised connection request yesterday which said “Hi Nickie, I hope that you’re staying positive and testing negative….I’d love to chat.” […]