Employee engagement is a hot topic in HR learning and development so you’ll find lots of great tools and resources that will help you identify how engaged your workforce are and what to do if they are not. But what about you, the business owner? Are you ‘engaged’? I acknowledge the struggle of hard-working leaders […]
When our business is under threat, we feel under threat and our natural emotional regulation systems kick in. For some of us, we go into overdrive and create an impossible list of tasks or conditions which we think will make us feel safe again. Others may go into hiding and avoid dealing with the issues […]
At 14 I worked for my dad as a receptionist, I enjoyed looking after people and the boss always bought me lunch! At 16, I moved into retail whilst completing my studies and loved helping customers feel good about their purchases. At 22, I worked in a call centre arranging loans but found that soul […]
Has anyone else reached a saturation point with posts and emails about ‘the new normal’, ‘we’re in this together’ and ‘now, more than ever’? I have. So, it was really refreshing to get an upbeat personalised connection request yesterday which said “Hi Nickie, I hope that you’re staying positive and testing negative….I’d love to chat.” […]