Everything you need to know, and nothing more!

This is the story of how an empowered leader changed the direction of the business whilst his predecessor was still navigating from the back seat. Carl was the Managing Director in a food production business. The previous MD was the Chairman and still very much involved in day-to-day operations. The workforce of 750 people was […]

You’re in the battlefield with a member of staff. You don’t how it escalated so quickly or what to do next to avoid making matters worse. They call in sick and you breathe a sigh of relief that you don’t have to face them at work for a while. But the issue doesn’t go away. […]

Being an employer is a huge responsibility. You are expected to know what you’re doing, even though your employees are unique and don’t come with their own manuals on how to manage them effectively. If you keep ‘winging’ people management, you’ll get away with that strategy some of the time, but when it fails you, […]

This is the story of the past 7 years of my working life. The time feels right to share it and draw a line in the sand. It’s a 5-10 minute read so feel free to scroll on, but if you are interested, grab a brew and your favourite treat and read on my friends. […]

You may already have a HR business partner or employment lawyer on speed dial, but are there gaps in their knowledge, advice and experience that mean you need the next level of support? Do you have an unmanageable employee relations issue that looks like it is going to blow? Are your internal resources too bogged […]

I ended a relationship with one of my clients today. It felt awful. I didn’t want to do it, but it was the right thing to do; we were not the right fit for each other. Have you ever had that feeling that someone is not right for your business, but you carry on the […]

I’ve noticed that more employees are demanding their rights be observed, quoting ACAS or their lawyers, even where there is no resistance from their employers to them exercising those rights anyway! Sometimes the hostility is counter-productive and destroys the working relationship completely. A client was informed by a new starter that she was 6 months […]

As a service provider, I agree a scope of work with a client and a price for that service, then I deliver. I like working with some clients more than others, but I recognise that I am there to get the job done. I take pride in my work; I want to please my clients […]

Well, actually, I don’t hate all employees, despite what some people think. I picked a side in workplace conflicts and decided to help employers get out of their sh*tshows, regardless of who caused the issue in the first place. I don’t enjoy working with liars, fakers, game players, lazy louts, takers and the unjustifiably entitled, […]

Are you telling yourself that you are not a good manager? What are you basing that on? Is it ‘false evidence appearing real (FEAR)’? How are you overcompensating for this feeling? Are you trying too hard to be liked by your employees and therefore tolerating behaviours that make your blood boil? Are you feeling like […]