Everything you need to know, and nothing more!

You’re in the battlefield with a member of staff. You don’t how it escalated so quickly or what to do next to avoid making matters worse. They call in sick and you breathe a sigh of relief that you don’t have to face them at work for a while. But the issue doesn’t go away. […]

Being an employer is a huge responsibility. You are expected to know what you’re doing, even though your employees are unique and don’t come with their own manuals on how to manage them effectively. If you keep ‘winging’ people management, you’ll get away with that strategy some of the time, but when it fails you, […]

You may already have a HR business partner or employment lawyer on speed dial, but are there gaps in their knowledge, advice and experience that mean you need the next level of support? Do you have an unmanageable employee relations issue that looks like it is going to blow? Are your internal resources too bogged […]

I’ve noticed that more employees are demanding their rights be observed, quoting ACAS or their lawyers, even where there is no resistance from their employers to them exercising those rights anyway! Sometimes the hostility is counter-productive and destroys the working relationship completely. A client was informed by a new starter that she was 6 months […]

Well, actually, I don’t hate all employees, despite what some people think. I picked a side in workplace conflicts and decided to help employers get out of their sh*tshows, regardless of who caused the issue in the first place. I don’t enjoy working with liars, fakers, game players, lazy louts, takers and the unjustifiably entitled, […]

Did this sentence give you nightmares after watching Crimewatch?!  It sometimes made me sleep with one eye open!  Fear is a very powerful thing and is often the reason why we avoid action: “What if I get it wrong?” “What if I make it worse? Maybe if I ignore it, the issue will just go […]

Are you a lover or a fighter? Anyone that knows me will know that I’m both; I’m very protective of my clients and will fiercely defend you if I need to…..but sometimes I will urge you to take a step back and avoid the fight. It’s not a sign of weakness to give up the […]

Have you set yourself a ridiculously high a standard and adopted a mask that prevents your staff from seeing how you really feel whilst playing your part as an employer? It’s a common trap that we can fall into, but I think the stresses and strains of managing a workforce through lockdown has caused more […]